Our technicians can diagnose about 90% of computer problems and provide an exact quote for the repair within the first few minutes of evaluating your computer. In cases where a diagnosis can’t be determined immediately we may take it the unit in for further testing. $40 fee applies for diagnostics, which is then applied to repair. Most of our repairs are a flat rate based on the type of problem.
We will not work of certain types of repairs without pre-authorization and a deposit.
Most software repairs are generally completed in 2-3 business days. Hardware repairs such as screen replacements, motherboard repairs generally take 5-10 business days. Rush service is available for $29 extra.
Yes. We accept both laptop/desktop computers and most of electronics for recycling. We will securely erase any data prior to recycling. You can drop off your item at any time during normal business hours. There is no charge for us to recycle your item. We do not take CRT computer monitors.
We can give a estimate over the phone for most types of problems. However, there are some situations where we would need to run a through diagnostic prior to giving a quote. We will try to assist you as best as possible, when calling for a quote please have the make and model of the computer available .
In most cases you will not lose your data, the hard drive is a separate component from the rest of the computer and unless it has been damaged your data is probably fine. Feel free to ask us if there is any risk of data loss for your type of repair.